CA Maintenance Program

The CA Maintenance Program delivers support whenever you need it, without costly per-incident charges. Purchasing maintenance now provides no-charge technical support and future product upgrades — at a competitive price that saves you money now and in the future.

• If you recently renewed your maintenance thank you! Explore ERwin.com to go further and learn more!
• If you are not sure if your maintenance is due call 1-800-225-5224 option 2, then option 4 for North American inquiries. For all other countries, link to our WW contact page.
• If you are thinking about renewing, read more about the reasons to renew and important information about our latest releases.

Newly Released CA ERwin Data Modeler r8

If you’re a current owner of CA ERwin 7.3 or earlier on active maintenance, you’re eligible to upgrade to the latest version, r8 for FREE! Receive all the newest features and help increase your organization’s productivity and efficiency at no additional cost.

Fill out the customer care form and select upgrade from the request type drop down or call us at +1 800 225-5224 option 2, then 4 to upgrade and maximize your CA technology investment.

Five Reasons to Renew your CA Product Maintenance

CA maintenance provides you access to support services and latest enhancements needed to keep your business running smoothly, providing the highest level of return possible on your CA technology investment. Receive free product upgrades, which include the latest enhancements and technology updates, to help you stay competitive and improve business efficiencies.

Increase productivity, save time and resolve issues quickly with CA Support, which makes it easy to find the information you need to effectively utilize your CA solutions. Access technical and customer service expertise 24 hours a day, 7 days a week from our CA Support Online self-service portal or during regular business hours by phone. With CA Support you have easy access to trusted advice that is always available.

1. Global Support
   Direct access to CA expertise for your mission-critical issues, ensuring fast, accurate resolutions so you can stay on time, on budget.
2. CA Support Online
   Web support portal that offers real-time access to your CA support representatives and up-to-date product information, streamlining processes and bringing forth quick issue resolution.
3. Ongoing Product Enhancements
   While you focus on your core business, we are focused on reducing the cost of IT and maximizing productivity with further software enhancements.
4. Major Product Releases
   Latest product features and enhancements to stay competitive and keep margins growing while you improve business efficiencies.
5. Updates, Fixes and Security Alerts
   Run your system optimally by reducing the risk of downtime.

Ready to Renew? Contact Us Today.